How This FAQ Works for You
This page covers the questions that come up most often when you're setting up your account, making your first deposit, or checking on a withdrawal. We've organised it around the things that actually matter — your wallet, your account access, and how to reach us when you need a hand. For deposits, the path is straightforward: open your bKash, Nagad, or Rocket
app, send to the account number shown in the cashier, confirm with your PIN, and the balance appears in your lobby wallet. Withdrawals follow a verification step — we check that the wallet sending the request matches the one on your account before releasing funds. If your question isn't covered here, our support team is reachable via live chat directly from the
site. Players in Dhaka and across Bangladesh use the same account flow, so the steps below apply wherever you're accessing from.
- bKash deposit path
- Nagad transfer steps
- Rocket payment support
- Account verification